I loved patient personnel that ensures guests have a very very good stay...

This place is a gem - small but well-decorated with super friendly staff at the front desk. the room looked brand new and the breakfast spread was not only delicious but also plentiful. And let’s not forget the tasty food served in the restaurant, which had a really authentic vibe to it! 🌟

The room had a nice renovation and was small but cozy, equipped with a kettle and a desk for writing. I especially enjoyed the tasty breakfast 🥐 and the super comfy bed that was perfect for a good night's sleep. the staff here were always super friendly and helpful, making check-out a breeze.

This place is stylish and appealing, and the staff were extremely polite during check-out.

Stylish hotel, it offers good services and favourable location near to the nightlife of Lisboa, the castle and the main shopping street, and the Praca do Commercio, shops, restaurants, metro, trams, tourist spots. I thoroughly enjoyed patient personnel that ensures guests have a real good stay. The breakfast is delicious with cheeses and dishes to chose from, for instance, has everything you need.

Got upgraded to a room with a king-sized bed and extra space. the breakfast had an awesome variety of food options and everything tasted delicious! 🌟

Tasty breakfast with a variety of traditional Portuguese dishes and fresh orange juice, offering something new for everyone to enjoy.

The hotel is gorgeous and clean. the staff at the reception desk are extremely friendly. - I was given a king room with a huge comfy bed and nice décor. - the mini bar in the room was a nice touch.

I had a fantastic stay at this hotel in the heart of the city. The location was perfect, as it was close to the subway station and right in the historic center. It was also ideal for exploring the city and enjoying the vibrant nightlife of Lisboa. The cleanliness of the rooms was top-notch, and the hotel facilities were well-maintained. The breakfast offered was great, with a variety of options to choose from. The staff was incredibly friendly and helpful, providing excellent service throughout my stay.

Nothing, all excellent.

The housekeeping service at Vincci Baixa was excellent, ensuring our room was spotless every day. Although they took a bit longer to clean the rooms, the end result was worth the wait.

The breakfast at Vincci Baixa was tasty, with a wide variety of choices available. However, we did feel like we needed to get up early to secure a good spot in the small breakfast area.

The location of the hotel was perfect for exploring the city, right in the center of the old part of the city. I could easily walk to many sights and neighborhoods. The staff were courteous and helpful, and all spoke English. The room was small but very well designed, with a functional and convenient layout. The cleanliness of the hotel was outstanding.

Nothing, everything was great.

I had a four-night stay during the World Cup and the location of the hotel was perfect. It was centrally located, making it easy to access the Metro, bars/restaurants, central plaza, and shopping areas. I could quickly walk to nearby districts or take a tram to explore the city, all within close proximity to the hotel. The room I booked initially was a twin room, but upon my request, they quickly accommodated me by moving me to a room with a king-size bed. The room itself was stylish, modern, and clean, although a bit lacking in luggage space. It had amenities like a Nespresso machine and a mini bar, and the bathroom was spacious with a decent bath/shower and nice toiletries. The bed was super comfy, and the wifi worked perfectly in the room. the hotel was professional and comfortable, making it a recommendation for family and friends.

One drawback was the lack of parking. It was not easy to park in the street around the hotel, and I had to find underground parking about 15 minutes walking distance away.

Clean rooms with daily amenities, excellent breakfast, friendly and helpful staff, convenient location. Will definitely return in the future.

We had a fantastic stay at this luxurious hotel. The location was absolutely perfect, as it was within walking distance of all the local tourist attractions. It was so convenient to explore the city without needing to rely on transportation. The staff here were exceptional - they were friendly, attentive, and went above and beyond to assist us with every request. The service was top-notch, and we felt truly pampered throughout our stay.

In conclusion, we highly recommend this hotel to everyone. The location, service, and quality of this place are truly outstanding.

The hotel is in a fantastic location, right in the heart of the city. It is within walking distance to all the major attractions in downtown Lisbon and there are stops for tour buses nearby. The rooms are comfortable and clean, with spacious bathrooms. The staff provides excellent service, they are attentive and knowledgeable. The breakfast buffet offers a delicious spread of fresh fruit, cheese, and eggs made to order.

One negative aspect is that the rooms are not particularly soundproof, so you may hear noise from other rooms or the hallway.